Privacy policy

KAGOO Co., Ltd., (hereinafter referred to as “the Company”) has established the following privacy policy (hereinafter referred to as the “Policy”)
regarding the handling of privacy information used as part of the services provided on the website and the applications and software provided by the Company (hereinafter collectively referred to as the “Services”).

Article 1 (Respect for Laws and Regulations)

The Company shall comply with the Personal Information Protection Law and other related laws and regulations, and guidelines in handling the personal information of the users of the Services
(hereinafter referred to as “Users”).

Article 2 (Privacy Information)

1. “Personal information” within privacy information refers to the “personal information” and “personal identification code” as defined in the Act on the Protection of Personal Information, and refers to information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, or any other description contained in the information that can be used to identify a living individual.
2. “Historical and characteristic information” within privacy information refers to information other than “personal information” as defined above, such as services used and products purchased, history of pages viewed and advertisements, search terms used by the User, date and time of use, method of use, environment of use, zip code, gender, occupation, age, the User’s IP address, cookie information, location information, and information used to identify a specific device.

Article 3 (Method of Collecting Privacy Information)

1. The Company shall acquire privacy information through proper and fair means.
2. The Company may obtain privacy information from third parties, including credit bureaus and Users.
3. Privacy information obtained via the Internet is encrypted by SSL and transmitted to the server.
4. When User register for use, the Company may ask for personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver’s license number. In addition, the Company may collect transaction records including personal information of Users and payment information from our partners (including information providers, advertisers, and advertisement distributors, hereinafter referred to as “Partners”) and other parties.
5. The Company collects historical and characteristic information about Users, such as services and software used, products purchased, history of pages viewed and advertisements, search terms used, date and time of use, method of use, environment of use (including communication conditions of mobile terminals when used via mobile terminals, and various settings for use), IP addresses, cookie information, location information, and information used to identify a specific device when Users use the Services of the Company or its Partners, or browse the pages of such.
6. The Company shall not acquire any minor privacy information (sensitive information) other than what is necessary for the conduct of its business.
7. The Company may not be able to provide all or part of our Services if the privacy information it obtains is insufficient to do so.

Article 4 (Purpose of Collecting and Using Personal Information)

The Company shall use all personal information provided to us as part of the Services within the scope of the following purposes of use.

• To process subscription applications, renewals, withdrawals, and registration information changes related to the Services
• To respond to various questions regarding the Service
• To send billing materials related to the Services
• To bill usage fees based on the Terms of Use and fee schedule for the Services
• To inform you of maintenance and failures, etc. of the Services
• To send prizes, gifts, etc.
• To handle interactions between Users related to the Services
• To provide relevant functions within the Services at the User’s request (e.g., registered personal information)
• To manage Users of the Services
• Purposes incidental to the above purposes of use

Article 5 (Provision of Personal Information to Third Parties)

1. The Company shall not provide personal information to third parties without prior consent of Users, except in the following cases. However, this excludes cases permitted under the Act on the Protection of Personal Information and other laws and regulations.
   1. When required by law or regulation
   2. When it is necessary for the protection of the life, body, or property of an individual, and it is difficult to obtain the consent of that individual
   3. When it is especially necessary to improve public health or promote the sound growth of children, and it is difficult to obtain the consent of that individual
   4. When it is necessary to collaborate with a national agency, a local public entity, or an authorized individual in carrying out administrative tasks mandated by laws and regulations, obtaining the individual’s consent may impede the effective execution of those tasks
   5. When the following items are notified or announced in advance
      1. The purposes of the use includes providing such information to third parties
      2. Such information is items of data provided to third parties
      3. Such information is the means or method of provision to third parties
      4. Stopping the provision of personal information to third parties at the request of the individual
2. Notwithstanding the provisions of the preceding paragraph, the following cases shall not fall under the category of a third party.
   1. When the Company outsources all or part of the handling of personal information within the scope necessary to achieve the purposes of use
   2. When personal information is provided as a result of the succession of business due to merger or other such reasons
   3. In cases where personal information is used jointly with a specific person, and when this fact, the items of personal information to be jointly used, the scope of the joint users, the purposes of use by the user, and the name of the person responsible for the management of the personal information is notified to the person in advance or is made readily available to the person in question

Article 6 (Outsourcing)

The Company may provide privacy information when it outsources information processing and other operations to outside parties. However, this shall only occur if the outsourcing partner has established a personal information protection system.

Article 7 (Management of Personal Information)

1. The Company shall maintain the accuracy and security of privacy information.
2. The Company shall take appropriate information security measures against unauthorized access, computer viruses, etc. to prevent the loss, destruction, purchase, or leakage of privacy information.
3. The Company shall not leak privacy information by taking it out of the Company or transmitting it outside the Company.

Article 8 (Disclosure of Personal Information)

1. When the Company receives a request for disclosure of personal information from an individual, the Company shall disclose such information to the individual without delay. However, if disclosure would result in any of the following cases, the Company may decide not to disclose all or part of the information, and if the Company decides not to disclose the information, it shall provide notification to that effect without delay.
   1. When there is a risk of harm to the life, body, property, or other rights or interests of the individual or a third party
   2. When there is a risk of significant hindrance to the proper conduct of the Company’s business
   3. When that would violate other laws and regulations
2. Notwithstanding the provisions of the preceding paragraph, in principle, the Company shall not disclose non-personal information, such as historical information and characteristic information.

Article 9 (Correction and Deletion of Personal Information)

If a User’s personal information in the possession of the Company is incorrect, such User may request the Company to correct or delete the personal information in accordance with the procedures prescribed by the Company.
If the Company receives a request from a User as described in the preceding paragraph and deems it necessary to respond to the request, it shall correct or delete the relevant personal information without delay and notify the User of such correction or deletion.

Article 10 (Suspension of Use, etc. of Personal Information)

If the Company receives a request from an individual to stop using or delete (hereinafter referred to as “Suspension of Use, etc.”) his/her personal information on the grounds that it has been handled beyond the scope of the purposes of use or that it has been obtained by wrongful means, the Company shall conduct an investigation as necessary without delay, and based on the results of such investigation, shall implement a Suspension of Use, etc. on the personal information and notify the individual to that effect. However, in cases where it is difficult to implement a Suspension of Use, etc. of personal information due to the large amount of costs involved or other difficulties in doing so, and alternative measures can be taken as necessary to protect the rights and interests of the individual, these alternative measures shall be taken.

Article 11 (Use of Cookies and Other Technologies)

1. This website uses cookies and similar technologies. These technologies are used to help the Company understand how the Services are being used and to improve the Services. Users who wish to disable cookies may do so at any time by changing the settings of their web browser. However, Users who disable cookies may not be able to use some of the features of the Services.
2. The Company uses Google Analytics provided by Google LLC on the Services in order to research and analyze the usage of the Services provided on this website. For more information on Google Analytics, including how data is collected and processed by Google Analytics, please visit the company’s website for more information.
   - Google Analytics Terms of Service:
   https://marketingplatform.google.com/about/analytics/terms/gb/
   - Google’s use of information collected from sites and apps in which Google services are used:
   https://policies.google.com/technologies/partner-sites
   - Google’s Privacy Policy:
   https://policies.google.com/privacy?hl=ja
   
   In addition, for Users who do not want their data to be used by Google Analytics, please use the Google Analytics Opt-Out Add-on provided by Google (a feature developed to allow website users to disable the use of their data). However, please use at your own risk.
   - Google Analytics Opt-out Add-on:
   https://tools.google.com/dlpage/gaoptout
3. This website may utilize the Google Analytics remarketing functionality with “Google Analytics for Advertising” enabled, which uses third-party cookies such as the DoubleClick cookie for advertising and site improvement purposes. This enables this website to use Google Analytics cookies to analyze your age, gender, browsing history, and approximate trends in interest regarding the Services.
   If Users do not wish to use the “Google Analytics for Advertising” feature, they can disable tracking through their settings. Users can disable the Google Analytics Opt-Out Add-on for their browser as described in the preceding paragraph.

Article 12 (Changes to the Privacy Policy)

The content of this Policy may be changed without notice to the User.
Unless otherwise specified by the Company, the revised Privacy Policy shall become effective when posted on the Company’s website.